All our products are made in China. With love. All of our goods are manufactured by the same factory's production workshop. Working throughout the year with the same craftsmen and the same materials will guarantee you an optimal quality.

Wax oil leather is one of the high-end cow leather in the world, due to complex of making craft, the making cost is very high.It is one of the cow leather process technology, the production process is very different from the ordinary leather, it is made by oil tanning ,leather tanning after dyeing.

Leather is a living and natural material. A well-treated leather can become even more beautiful and unique over time.

To extend your product's life, we advise you to waterproof it with a product adapted to your bag's leather. Prolonged exposure to a strong light source (sun or artificial light) may alter the color of the leather over time. That's we advise you to put your product in its dustbag when you are not using it.

For better results, we also recommend that you stuff your bag with paper so that it keeps its original shape. Close zips and avoid damp areas.

This is strongly advised, if you intend to waterproof your bag, take the time to carefully choose a product adapted to its leather. The best is to ask your shoemaker. It is important to note that even waterproofed, it is preferable not to use your products in rainy weather.

We're unable to edit orders once they are placed. We only accept order cancellation before the product is shipped.

We do! You can sign up for our email list below, and you’ll receive a welcome email with your discount code, valid for your first purchase. Enter that code during checkout, and you’re good to go!

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

However due to the COVID-19, we currently only ship nationalwide the United States.

We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners，such as DHL, FEDEX,UPS,USPS,etc.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

You can contact us through our contact page! We will be happy to assist you.

You can contact us to replace the product before the package is dispatched.

If you want to exchange after dispatched,we suggest to placing a new order for the item you’d like and returning your current order for a refund.

If you are not satisfied with your purchase for any reason, just contact us in info@pijushi.com within 15 days after receiving your product and we'll issue a full refund upon receiving the return items. This applies only to items purchased directly purchased on www.pijushi.com.

Please also be noted that the return shipping cost to our warehouse is the responsibility of the buyer, if the product has not quality problems.

And please kindly be noted: 
1. Please make sure the return good under good condition and with original products and accessories with no need of any notes. 
2. Please kindly provide us with what express you choose and the return tracking number once available. You may send them to  info@pijushi.com . 

After we received and inspected your return items, we will email you to notify and refund to you in 24 hours, and the payment will arrived at your bank account in 2-3 business days. 

If we received a damaged item, and we will contact you soon. 

If you get a damaged item or missing some accessories, please contact us at info@pijushi.com, we will give you our best solution ASAP within 12hours. 

No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.